Q and A

Does Kryptofile save any data on the Kryptofile USB security key?

Kryptofile does not save any user data on the USB security key.  All data is saved on the user's PC or on the Kryptofile server if  you are using Kryptofile Enterprise or Ultimate.

Can I protect single files using Kryptofile?

You can use Kryptofile to protected individual files, groups of files or folders.  Kryptofile is not a disk encryption tool and therefore you have total freedom to decide what gets protected and what does not.

How can I locate protected files?

If  you are using Kryptofile Lite then the protected files will have the Kryptofile icon.  If  you are using other versions of Kryptofile then the protected files can be found using the Kryptofile browser and the Kryptofile file/record id.

Can other users read my protected files if I share a PC with them?

Users who share your PC cannot read your protected files unless you give them access to your Kryptofile USB security key.

Can I mail protected files to other users?

Protected files can be treated as any other type of file and therefore they can be copied, moved or attached to e-mails.  If you copy a protected file to other users who have their own copy of Kryptofile then these users will not be able to read the protected files unless they have a copy of your USB security key.

Can I share my Kryptofile security key with other users?

You may copy your Kryptofile security key and share this with other users.  There is no charge for sharing the security key however other users must purchase and install Kryptofile on their own PCs.

Can I install Kryptofile on multiple PCs?

Yes you can install Kryptofile on multiple PCs and there is no additional charge as long as these PCs are all for your personal use.

Can I get a replacement Kryptofile security key?

Whilst we keep a copy of all generated keys we do not keep a record to link the keys to the owners.  Therefore we are unable to replace a lost Kryptofile security key unless you are able to provide us with the key name.  The key name is the same as the key file name that we dispatched to you by e-mail or on the USB memory key.

Can I use multiple Kryptofile security keys on a single installation?

Yes you can use multiple security keys on a single installation though you will need to save each of these to a separate USB memory stick and you also you will need to track which files were protected using which key. If you are using Kryptofile Personal, Enterprise or Ultimate then the Kryptofile Browser will display the records and files that were protected using the active Kryptofile security key.  Please contact sales for info on how to buy additional security keys.

How can I backup and restore protected files?

Protected files using Kryptofile Lite can be backed up and restored just as any other type of PC files.  To backup and restore files protected using other versions of Kryptofile you need to backup and restore the Kryptofile database file.